AI customer service for webshops

AI customer service for webshops

With a real-time connection between Microsoft Business Central and Shopify, you fully automate your e-commerce process. Stock, prices, customers, orders, delivery times, and pricing agreements with tiers are continuously synchronized. This way, you prevent errors, save time, and scale your webshop in a controlled manner as you grow.
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  • Real-time synchronization between Business Central and Shopify
  • Full support for pricing agreements and tiered pricing
  • Developed and implemented by e-commerce specialists

Real-time integration between Business Central and Shopify

A good connection between Microsoft Business Central and Shopify forms the backbone of a scalable e-commerce environment. When these systems do not communicate with each other in real-time, discrepancies in stock, prices, and customer data quickly arise. This leads to incorrect orders, delays, and unnecessary manual work.

With Emarkable's real-time Business Central-Shopify integration, both systems continuously work together. Stock mutations, order data, and price changes are processed immediately. This ensures that what your webshop displays always matches your administration and logistical reality.

 

Full synchronization of stock, prices, and customers

The integration automatically synchronizes all important data. This includes current stock levels per product, standard prices, and complex pricing agreements such as tiered pricing or customer-specific rates. This is especially essential for B2B webshops, where custom pricing is the norm.

Customer data and orders are also exchanged automatically. New customers from Shopify are directly created in Business Central, while orders are automatically forwarded for invoicing and fulfillment. This creates a single central system without duplicate work.

 

Less manual work, more control over your e-commerce process

By automating these processes, your webshop team saves a significant amount of time. Manual imports, error-prone Excel files, and double checks are no longer necessary. Employees can focus on optimization and growth, instead of management.

In addition, the integration increases the reliability of your webshop. Customers always see correct prices, current stock, and realistic delivery times. This not only increases conversion but also trust in your brand.

 

Developed by e-commerce specialists

At Emarkable, we combine technical knowledge with in-depth e-commerce experience. We understand how webshops work and what demands growing businesses place on their systems. That's why we completely tailor the Business Central-Shopify integration to your processes, assortment, and future plans.

Whether you work with multiple warehouses, international webshops, or complex customer structures: we provide a stable, scalable integration that grows with you. This way, you get the maximum return from both Shopify and Microsoft Business Central.

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Benefits of ai customer service for webshops

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Always up-to-date inventory in your Shopify webshop

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Automatic synchronization of prices and customer agreements

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Less manual work and reduced risk of errors

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Faster order processing and improved delivery time communication

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Scalable for growing webshops

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Full control over your e-commerce administration

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